Decision Engine: Holistic Approach to Customer Journey
Outlining the key stages in financial services and credit management
- New Customers Acquisition – Focuses on data management, market analysis, and sales collaboration, supported by business information and analytics for customer enrichment.
- Customer Onboarding – Involves data collection, validation, and compliance (KYC & AML), utilizing digital onboarding and customer journey platforms.
Included Services
- User Friendliness
- Business users empowerment
- Strategy Optimizer
- Credit policies implementation
- What-if analysis
Benifits of services
- Operational cost reduction
- Standardized and centralized decision
- Cost of risk under control
- Smooth customer experience
- Reduce manual decisioning
- Loan Origination – Covers pre-screening, underwriting, and disbursement, enhanced by rating models and open banking data.
- Customer Management – Emphasizes early warning, risk mitigation, and business development with behavioral analytics and engagement insights.
- Collection – Segments customers for collection strategies, optimizing performance through advanced data analytics.
Powering Decisions, Enabling Growth
